Go Buses is a popular bus company offering very affordable ticket options to top travel destinations. Wanderu has the information you need for smooth travels with Go Buses!

Ready to book your ticket? Search away!
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How much luggage can I bring on my Go Buses trip?

Each passenger is allowed one carry-on bag and one small, personal item to carry on the bus. Carry-on bags must be small enough to fit under the seat or in our overhead bins. Passengers are also allowed two suitcases or other large pieces of luggage with a maximum weight of 50 pounds.

Go Buses does allow bicycles, if space is available. See the Go Buses luggage policy for more details.

Does Go Buses have amenities on board?

Go Buses does offer WiFi, power outlets, and bathrooms on board most of its trips. Please keep in mind that since these are complimentary it is within the carrier's rights to not offer them on specific routes or if there are technical issues outside of their control.

Does Go Buses have discounts for children or infants?

Infants aged 2 and under can sit on the lap of a fare-paying adult, with no ticket required. Go Buses requires that all passengers from age 2 and up purchase a ticket for travel.

You can book all of your Go Buses tickets on https://www.wanderu.com/.

Can minors travel alone on Go Buses?

You must be 18 years of age or over to make travel reservations with Go Buses. All individuals under 18 years of age must be accompanied by an adult when traveling. Young adults should be prepared to produce a photo ID with proof of age.

I didn't receive my confirmation email or ticket from Go Buses!

Remember to check your email inbox/promotions and spam folder for an email from Wanderu. Go Buses does not issue tickets, you will only need your confirmation number to board the bus. If you need the confirmation email to be resent, email us at [email protected] and we can send it to you!

Do I need to print my Go Buses ticket?

Go Buses does not require a printed ticket to board the bus. An email with your confirmation number is sent to you, and you can simply show your confirmation code on your phone to the agent.

How early should I arrive at the station?

We recommend arriving at least 20-30 minutes before the departure time to prepare for the boarding process. If you are unfamiliar with the departure station, it's always good to leave extra time to find your way around!

Do I need an ID to board my bus?

No, currently Go Buses does not require an ID to board the bus. Of course, it is always a good idea to carry a government-issued ID whenever you hit the road.

Can I make changes to my ticket?

Wanderu is a 3rd party provider and NOT able to cancel, modify, rebook, exchange or refund any Go Buses tickets.

Go Buses may reissue reservations for service failures or weather conditions as deemed appropriate by Go Buses.

If you belong to one of Go Buses Silver, Gold or Platinum reward tiers, please contact them directly for more information on a possible exception to these terms. If they approve your refund we will be notified.

Please note: All Go Buses tickets, purchased on 3rd party websites, are completely non-refundable and non-exchangeable per Go Buses terms and conditions.

Can I cancel my ticket and get a refund?

Wanderu is a 3rd party provider and NOT able to cancel, modify, rebook, exchange or refund any Go Buses tickets.

Go Buses may reissue reservations for service failures or weather conditions as deemed appropriate by Go Buses.

If you belong to one of Go Buses Silver, Gold or Platinum reward tiers, please contact them directly for more information on a possible exception to these terms. If they approve your refund we will be notified.

Please note: All Go Buses tickets, purchased on 3rd party websites, are completely non-refundable and non-exchangeable per Go Buses terms and conditions.
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Where is the bus?
​Please contact Go Buses at 1 (855) 888-7160 for schedule, delay, or station location inquiries and they can let you know when your bus is due to arrive.

I missed my bus! What do I do?
Catching the next trip out or requesting a refund for the unused ticket would be completely up to Go Buses since reservations and transactions are done directly with the carrier.

If you do not check-in at least 5 minutes before departure, Go Buses will assume that you are a no-show and may assign your seat to a standby passenger.

Usually, no refunds or credits will be given in instances where passengers miss the bus, but you can always contact Go Buses to inquire at 1 (855) 888-7160.

You can learn more about traveling on Go Buses here. If you have further questions, you are welcome to reach out to us at [email protected], or by chat using the chat bubble on the right-hand side of the screen.

Safe travels!
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