As of October 25th, 2023 Amtrak has modified their fares, change and cancellation policies as follows:
To cancel or change your Amtrak ticket please go to www.Amtrak.com and click on the Modify Trip tab (upper right hand corner) and follow the prompts:
Or you can call Amtrak directly at 1 (800) 872-7245.
Changes:
Amtrak does NOT permit changes on Coach-Sale or Coach-Value fares.
Amtrak does not charge a ticket change fee, but please note that other fees may apply. Policies regarding ticket changes vary; limitations and exclusions apply. Ticket changes must be submitted before the trip in question has departed.
Cancellations:
Amtrak's cancellation policies will vary depending on the type of ticket you've purchased:
Coach - Sale (“flash deals” - not available on all routes)
50% refund on cancellation
No changes permitted
Full refund within 24 hours of booking
Upgrade coupons not allowed
Last-minute no-shows forfeit entire amount
Coach - Value
75% refund on cancellation
No changes permitted
Full refund within 24 hours of booking
Upgrade coupons not allowed
Last-minute no-shows forfeit entire amount
Coach - Flexible
100% refundable
Changes permitted, no fees
Last-minute no-shows forfeit entire amount
Business
100% refundable
Changes permitted, no fees
Last-minute no-shows forfeit entire amount
For more information please see here.
Please note, the Wanderu booking fee is non-refundable with the cancellation of your Amtrak ticket.
Have more questions about traveling on Amtrak? Check out our blog post about how to read your Amtrak ticket.