Cancelling or modifying your Amtrak ticket

How to cancel or change your Amtrak ticket

Johalmy avatar
Written by Johalmy
Updated over a week ago

As of October 25th, 2023 Amtrak has modified their fares, change and cancellation policies as follows:

To cancel or change your Amtrak ticket please go to www.Amtrak.com and click on the Modify Trip tab (upper right hand corner) and follow the prompts:

Or you can call Amtrak directly at 1 (800) 872-7245. 

Changes:

Amtrak does NOT permit changes on Coach-Sale or Coach-Value fares.

Amtrak does not charge a ticket change fee, but please note that other fees may apply. Policies regarding ticket changes vary; limitations and exclusions apply. Ticket changes must be submitted before the trip in question has departed.

Cancellations:

Amtrak's cancellation policies will vary depending on the type of ticket you've purchased:

  • Coach - Sale (“flash deals” - not available on all routes)

    • 50% refund on cancellation

    • No changes permitted

    • Full refund within 24 hours of booking

    • Upgrade coupons not allowed

    • Last-minute no-shows forfeit entire amount

  • Coach - Value

    • 75% refund on cancellation

    • No changes permitted

    • Full refund within 24 hours of booking

    • Upgrade coupons not allowed

    • Last-minute no-shows forfeit entire amount

  • Coach - Flexible

    • 100% refundable

    • Changes permitted, no fees

    • Last-minute no-shows forfeit entire amount

  • Business

    • 100% refundable

    • Changes permitted, no fees

    • Last-minute no-shows forfeit entire amount

For more information please see here.

Please note, the Wanderu booking fee is non-refundable with the cancellation of your Amtrak ticket.

Have more questions about traveling on Amtrak? Check out our blog post about how to read your Amtrak ticket.

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