Pets can ride as a carry-on, as part of your carry-on allowance, or checked. Please contact the carrier directly to notify them of adding this Special Request to your guest information when booking rides.
Each guest is responsible for the care and supervision of your respective pet. If the animal is disruptive or uncontrollable, Brightline may require the animal be checked. The following checked and carry-on policies apply:
Brightline allows one (1) cat or dog to travel with you per ticket. Pets must be leashed at all times while on Brightline property and ride in a pet carrier.
A pet may ride in a coach luggage tower, under your seat or on your lap FREE. To ride in the coach luggage tower, the size of your pet carrier cannot exceed 28″ x 20.5″ x 21.5″. To ride under your seat or in your lap, the size of your pet carrier cannot exceed 17″ x 10″ x 10″.
A pet may be checked at Guest Services on the ground level of our stations if the carrier does not exceed 32″ x 22.5″ x 24″ and 70 lbs. There is a $10 pet fee for SMART and SmartPLUS ticket holders.
The checked pet carrier must meet the following restrictions: (1) be made of wood, metal, plastic or similar materials; (2) be secured at the top and bottom with bolts or screws (if designed as a 2-piece) and have a door made of welded or cast metal; (3) be leak- and escape-proof with a secure fastened door and have ventilation on the door and 2 sides; (4) have separate food and watering dishes attached securely inside the carrier, along with a small bag of food for a 24-hour period attached to the crate/carrier; and (5) be clean and have absorbent materials or litter (no straw, hay or wood shavings).
Limited space is available. For Brightline's full pet policy, please review their website for more information:
Safe travels to you and your furry companion!