Cancellations & Refunds
Megabus tickets are non-refundable.
"You can trade in your reservation online as long as it’s more than 3 hours before your scheduled departure".
The cost of your initial reservation will go toward crediting the new one.
Please note that there is a trade-in fee applied for changed reservations:
- $3.00 for trade-ins more than 24 hours from departure.
- $5.00 for trade-ins 6 to 24 hours from departure.
- $7.50 for trade-ins 3 to 6 hours from departure.
In addition, there is a $2.50 new reservation fee, or $7 when the change is made by telephone, for changed reservations."
You can manage your booking and change your ticket on:
Simply enter your reservation or order number and the email or last name used to make the reservation and follow the prompts.
All tickets are non-exchangeable after the departure time.
If you have any additional questions please email our customer customer service team at [email protected].