Due to the recent protests and blockades affecting the Canadian National Railway, many of Via Rail Canada's passenger train routes have been forced to cancel since the 7th of February 2020.
All passengers affected by these cancellations will be issued a refund, please email our customer service team at [email protected] to request or follow up on your refund.
For upcoming departure dates: Via Rail has announced that they will waive all cancellation fees for tickets scheduled to depart up until March 31st (for round trip tickets, the return trip leg will be refunded as well, just as long as the first leg departs before March 31st, 2020).
Additional travel advisory information can be found at https://www.viarail.ca/en/travel-advisory-information
If you received a cancellation email from Via Rail and have not received your refund from Wanderu, please email us for assistance. Keep in mind: Wanderu does not issue cancellation notifications, so you may still receive upcoming trip alerts and notices on the Wanderu app will not reflect any changes or cancellations made to tickets after purchase.