Wanderu is a 3rd party provider and NOT able to cancel, modify, rebook, exchange or refund any Go Buses tickets.
Go Buses may reissue reservations for service failures or weather conditions as deemed appropriate by Go Buses.
If you belong to one of Go Buses Silver, Gold or Platinum reward tiers, please contact them directly for more information on a possible exception to these terms. If they approve your refund we will be notified.
Please note: All Go Buses tickets, purchased on 3rd party websites, are completely non-refundable and non-exchangeable per Go Buses terms and conditions.