Wanderu

Changing Travel Plans Due to COVID-19

Carrier guides, phone numbers, emails for our partnered carriers

Carrier Contact List

Wanderu Customer Service Phone Number

Missed your bus/train? 😢

Wondering if the bus or train is running late?

Delay and Schedule Inquiries

How do I know if my trip has stops or transfers?

Direct vs Non-Stop vs Transfer Trip

Weather Conditions

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FAQs

Tips for booking and traveling on Multiple Carrier trips

What is a trip with "Multiple Carriers"?

Where is the train/bus station address located?

Can I pick my seating?

What about transfers and stops?

Assistance and accessibility when boarding the bus or train

Mobility and Assistance

Government-Issued ID

How to search for a trip that has what you want: bathrooms, outlets, WiFi, or even snacks and food.

How to find a trip with amenities

Requesting a Sleeper Cabin on Amtrak

What to do when you'd like to file a claim for an unsatisfactory experience

I'm not satisfied with my trip

General Questions

How to delete your Wanderu user account

Where do I go to find a ticket?

How do I book tickets on Wanderu?

How to Book a One Way Ticket

How to Book a Round Trip with Wanderu

How do I know if I am traveling by bus or train?

Can I buy a ticket for someone else?

How do I add multiple travelers to an itinerary

Booking for more than 5 passengers conditions.

Can I book more than 5 tickets at a time?

Why is each ticket purchased in an individual transaction?

Why are tickets booked individually?

How to book a rental car on Wanderu

You purchased insurance. Great! Here's how to use it.

Filing a Claim with Allianz Insurance

How do I do this?

Paying with Credit and Debit Cards

Can I pay for my ticket at the station?

Ticket price changes and variations

Booking too far in advance

Can I pay for tickets with cash?

Payment

Getting to the Airport

No Results for Bus Route

How do I get to the airport? What do I do if I can't find my route?

Find answers and get help from Intercom Support and Community Experts

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